Part 1:
A new model is being developed to improve the working conditions for employed caregivers for children.

Part 2:
Home visits
Home visits by qualified healthcare and nursing staff are extended to up to 4 visits per year.

Supervision & e-learning  
In future, 24-hour caregivers will be offered free supervision and multilingual e-learning resources. This should ensure a higher quality of care.

Transparency in billing
A care agency can charge a fee for processing the invoices. To make billing easier to understand for care recipients and caregivers, there will be standardised guidelines in the future.

In future, self-employed individuals will also be entitled to care leave or family hospice leave based on a new model, which is currently under development. This legal entitlement already exists for employees.

Further information on this topic can be found under the following links:

In future, parents and caregivers will have a legal entitlement to care leave and to receive care leave allowance for a total of four weeks if their children need rehabilitation. This should support children in achieving their rehabilitation goals.

You are entitled to receiving a bonus for relatives, also known as the care bonus, if you provide the majority of care work for your relative yourself.
From 2024, insured or self-insured carers will also receive EUR 1,500 per year under certain conditions. Other close relatives with lower incomes, such as pensioners, also receive the bonus. In future, the person entitled to care no longer has to live in the same household as the person in need of care. The regulation will apply from July 1, 2023.

Date extension

In future, you will be able to use the free counselling service for relatives more often. Instead of the previous 5 appointments, you will be entitled to 10 appointments per year in future.

The involvement of nursing staff in care allowance assessments for applications to increase the level of care allowance has proven effective. For an initial assessment, a doctor usually visits the person in need of care at home. In the future, qualified nurses will also be able to carry out these assessments.

Further information about the care allowance can be found at the following link:

In the future, comprehensive information campaigns will be launched to support Young Carers, meaning children and young people who take on caregiving responsibilities. I These campaigns will also raise awareness of existing support and information services, such as the Young Carers Austria app. Adults, including teachers, will be informed about the situation of these children and young people as part of these initiatives.

Under the following link you will find further information on Young Carers.

Financial support

A substitute carer provides support if, for example, you are ill, are staying in a medical treatment facility, or are going on vacation. From now on, caregiving relatives are entitled to financial support for a period of substitute care of just 3 days or more. Previously, the minimum period was 7 days.

In future, the increased family allowance will no longer be deducted from the care allowance. This means that those affected can now receive 60 euros more per month.

Entitlement and application deadlines

In future, caregiving relatives will have a legal entitlement to care leave or part-time care leave of up to 3 months. Previously, the entitlement period was just 1 month. However, the legal entitlement must be set out in a collective agreement or a company agreement. In addition, the deadlines for submitting applications have been extended.

Financial support

In future, caregiving relatives will receive financial support for care-related training courses. If you attend a care-related course, you will receive an allowance from the support fund for people with disabilities.

The hardship supplement has been increased for people with severe mental disabilities or dementia – from 25 to 45 hours per month. This means you have more money available for the care and support you need.