Home help and domestic help for people in need of care

When household chores become too difficult, home and domestic helps can provide support. Home helps and domestic helps support elderly or sick people with everyday life.

What does a domestic help do?

If you can no longer carry out your household chore, you can get assistance from domestic services. They will wash and iron your laundry and handle minor repairs. The services and prices vary depending on the provider.

What does a home help do?

Domestic helpers only carry out household tasks. Home helps, on the other hand, also assist people with care needs in their daily activities. They support and supplement the help provided by relatives or friends and usually work on an hourly basis. This makes it easier for people in need of care to remain in their own homes.

This includes tasks such as cleaning, washing, cooking and other activities that need to be done at home. Home helps also assist with personal hygiene and grooming, bathing and showering. A home help also focuses on your health and wellbeing: for example, they make sure that you eat and drink properly and take your prescribed medication regularly.

A home help can also take care of small errands, go shopping with you, and accompany you to appointments with doctors or public authorities.

The focus is on keeping you active and enabling you to stay independent as much as possible. Promoting contacts in the social environment, with friends and relatives is also one of the tasks of a home help.

Who is entitled to home help or domestic help?

Domestic help or home help is provided to persons with a care allowance or persons with a medical certificate.

Funding for home help and domestic help

Home and domestic help is offered by various organisations and private service providers. The services and prices vary depending on the provider. In some federal provinces, financial support or subsidies are available. This is for example currently the case in Vienna and Salzburg. You can find more information on funding options in the federal provinces under the following link:

Funding options - transparenzportal.gv.at

You can also ask the care department in your federal province.

Care departments of the federal provinces