All information on the requirements for issuing, obtaining and renewing ID cards as well as further information can be found on the following pages:
There are various mobility services for people with disabilities. The following offers support you in being mobile in everyday life:
All information on the requirements for issuing, obtaining and renewing ID cards as well as further information can be found on the following pages:
In case of an emergency, you can use the DEC112 emergency call app to contact the fire department, ambulance service, police, mountain rescue service, or the European emergency number. The app also allows text chat for assistance. Additionally, it includes a training module to practice how to handle emergencies.
You can find further information at:
A person who is deaf or hearing impaired can call for help by fax or text message at 0800 133 133. The technical platform was set up by the Federal Ministry of the Interior, while the organisation of the measures to be initiated is carried out by the Vienna police radio station.
Further information can be found at the following link:
On the Wheelmap.org website, you can check whether a particular location is accessible. You can also rate a place yourself. In this way, you help to ensure that people in wheelchairs can find out about the accessibility of as many places as possible.
You can start your search under the following link.
Note: As this service is offered by a private provider, no guarantee can be given regarding the accuracy of the contents.
The Euro-key is a key that unlocks many accessible public toilets. These toilets are only open to holders of the Euro-key.
More information on the Euro-key and an overview of all the Euro-key locations in Austria can be found under the following link:
There are various support options across the country for people with temporary or long-term mobility restrictions.
You can find out more about this on the following page:
LIFEtool is a company that offers computer-aided communication for people with disabilities. Specifically, the aim is to give people with disabilities access to communication through computer-aided tools, especially in the context of playing, learning and in everyday life.
Further information about LIFEtool can be found under the following link:
Prepared by: BMASGPK, Section IV, Group A
Last update: July 2, 2025